Mail theft is a recurring problem in Lowry. On more than one occasion in the past, a mailbox kiosk master key has been stolen, resulting in the unauthorized opening and emptying of several mailbox kiosks in Lowry. Unfortunately, the LCMA has no authority to act on this beyond passing information from USPS to Lowry residents.
While there have been no known key thefts recently, mail theft still occurs occasionally. USPS Inspectors advise that all Lowry residents check and empty their mailboxes every day.
If you come across an open kiosk, shutting it does not lock it. The Post Office has to send someone out to re-lock the kiosk. Please call (303) 333-2290 to report the break-in. Report any mail theft activity to www.uspis.gov/report or 877-876-2455. This routes directly to the USPS Inspector’s Office which investigates mail theft. They prioritize cases by severity, so the more people who report theft, the more likely the Inspector’s office will address it (they have said they don’t have the staff to investigate every case of mail theft). While it’s helpful to report the theft to your mail carrier and the USPS branch on 11th, our post office has in the past not reported the thefts to the Inspector’s office even though they are the only ones investigating mail theft (DPD doesn’t investigate mail theft).
If you have questions or concerns, please contact Lowry’s USPS branch at (303) 333-2290 or visit in-person at 8275 E 11th Ave., Denver, CO 80220, at the intersection of 11th Avenue and Uinta Way.
USPS offers a service called Informed Delivery, which allows you to keep track of what *should* be in your mailbox through digital previews of your mail and packages.